How to get there: Top bar → Schedules.
A rule that fires a scenario at chosen times, so you don’t have to start each call by hand.
Create a schedule and choose three things:
You do not pick the contact. It comes from the scenario, and is overwritten whenever you change which scenario the schedule runs.
The scenario must be published (Chapter 05) and its contact must be linked (Chapter 04), or nothing will run.
Play on a schedule runs it immediately — or as close as the system gets. It queues the schedule for right now and the Scheduler fires it on its next tick, so it starts within moments rather than instantly. A short delay is normal and not a fault.
If the schedule is already firing, play is refused until it finishes.
A schedule you control is either active or paused. The other states you may see — firing, completed, error — are set by the Scheduler itself.
Each schedule keeps its own log of the calls it produced. That’s the place to check whether last night’s run actually happened.
All three show up in the schedule’s log rather than as an alert, so it’s worth looking there when an expected message didn’t go out.
Next: Watching a call run